Help
Returns, replacements and refunds
Steel is tough, but couriers can be tougher. If anything arrives damaged, we replace it.
Damaged in transit
Record an unboxing video and message us on WhatsApp within 48 hours of delivery. We send a free replacement once we have seen the damage.
Wrong item or size
If we sent the wrong design, size or finish, we replace it at no cost.
Custom and personalised pieces
Custom car, bike, name and photo pieces are cut only for you, so they cannot be returned for a change of mind. You approve a digital proof before any steel is cut.
Refunds
Approved refunds go back to the original UPI, card or netbanking account within 5–7 working days.